Over the years, I have had such good experiences with Culligan! From help with an existing system in a previous residence, to my most recent experience with an install of a new softener and reverse osmosis system, every staff member that I've had interactions with has been friendly, courteous, and helpful. Customer service is clearly a priority. It is so refreshing to be able to be confident that any one in that company will take the time to answer questions or help. From the time of my first inquiry email to the actual install of my new system, not even a full week went by. Steve, and then both Jeremy and Tony, took the time to answer my many questions and make sure I was comfortable with everything. I highly recommend!!